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- Sales Rank: #144880 in Books
- Brand: Michelli, Joseph A.
- Published on: 2013-09-03
- Original language: English
- Number of items: 1
- Dimensions: 8.50" h x 5.75" w x 1.00" l, 1.05 pounds
- Binding: Hardcover
- 304 pages
- Used Book in Good Condition
Review
"An accessible and practical guide to corporate success." Publisher's Weekly 20130828
About the Author
Joseph A. Michelli is an organizational consultant who focuses on intersections of business, leadership, and workplace productivity. He is the bestselling author of The Starbucks Experience, The New Gold Standard, Prescription for Excellence, and The Zappos Experience. One of today’s leading thinkers on the topic of customer experience, Michelli also speaks to corporate audiences approximately 60 times a year.
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